Resume
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Versatile and accomplished professional with extensive skill set spanning UX/UI design, product design, and human factors engineering, creating user-centered design solutions to enhance product usability and customer satisfaction.
Demonstrated extensive experience in leading and mentoring design teams, fostering a culture of innovation and excellence. Dedicated to understanding and addressing user needs, resulting in intuitive and engaging design solutions. Adept at employing human factors principles to optimize user experiences and product performance. Strong creative thinking and problem-solving skills, driving the development of innovative and effective design solutions. Effective communicator and collaborator, working closely with cross-functional teams to align design with business objectives. Skilled in rapid prototyping and user testing to iterate and refine design concepts.
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UX & UI Designing Projects
Product Innovation & Development
User-centric Approach & Design
Visual Design & Communication
Design Research & Presentations
Mentoring & Leadership
Prototyping & Testing
Cross-functional Collaboration
Human Factors Engineering
Agile Methodology
Customer Relationship Management
Stakeholder Engagement
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Figma, Adobe Creative Suite, XD, Sketch, Invision, Miro, FigJam, Flow Charts, Wireframing, Prototyping, WCAG Accessibility Standards, 508 Accessibility Guidelines, Branding, HTML, CSS, JavaScript, Microsoft Outlook, Teams, Zoom, Google Suite, Jira, Confluence, Asana
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Monterey Technologies Inc., Park City, UT (Remote), 2022 – Present
UX/UI Researcher & Designer III
Collaborate with System Engineers, Subject Matter Experts, Project Managers, and Product Owners to develop mission and weapon planning software for the US Department of Defense (Air Force, Navy, and Army). Participate as a Senior Software Developer, UX Researcher and Designer, and Human Factors Engineer on cross-functional Agile/Scrum teams. Present and communicate design concepts to team and incorporated feedback to generate cohesive, user-centered user interfaces (UI).
Organize information to create intuitive navigation and efficient user flows.
Created sitemaps, user flows, wireframes, and prototypes to plan and develop structure and functionality of digital products.
Contributed as a UX and HFE expert to the Next-Generation Weapons Mission Planning System (NOMS) Lean User Experience Center of Excellence (LUXCE), ensuring compliance with 508 accessibility standards and design guidelines.
Developed Joint Mission Planning System (JMPS) Network Planner capabilities.
Enhanced MBDA Select Precision Effects at Range (Spear III) missile sub-engagement capabilities for Lockheed Martin F-35, the Royal British Air Force.
Introduced Next-Generation Weapons Mission Planning System (NOMS) - Weapon Planner for GBU/JDAM and LRASM for the Lockheed Martin F-35.
Delivered AVX Aircraft Fleetspace Mission Planning System for Army Blackhawk mission and maintenance capabilities.
Software: Adobe Create Suite: XD, Jira, Confluence, Mattermost, Slack, Outlook, Teams, Zoom, WebEx
Chegg, Thinkful, Santa Clara, CA (Remote), 2020 – 2023
UX/UI Designer Expert
Pioneered thought leadership and leveraged extensive subject matter expertise (SME) in user experience (UX/UI) and product design for Thinkful, a Chegg Immersive and Flex Bootcamp specialized in UX/UI and Software Engineering. Provided essential support in terms of software, technical assistance, and curriculum development. Utilized range of tools, including Figma, FigJam, Miro, GitHub, Slack, Discord, Outlook, and Zoom to enhance learning experience.
Led dynamic six-member team of UX/UI experts and engaged in productive collaboration with five Chegg Skills cross-functional teams of UX/UI experts, educators, and software engineers.
Guided and instructed over 200 adult learners, skillfully evaluating and optimizing design capabilities, client projects, Capstone work, and portfolio development.
Established and enforced rigorous standards for outstanding UX/UI research and design, ensuring strict adherence to WCAG accessibility standards.
Penn Mutual, Vantis Life, Windsor, CT (Remote), 2022
UX Manager
Directed UX research and design leadership for B2C products, providing guidance from initial concept to successful launch. Gathered and analyzed overall data to identify crucial Key Performance Indicators (KPIs) essential for product design. Played vital role within eight-member marketing team at Vantis Life eCommerce and consumer sales. Executed comprehensive competitor and user research by employing variety of methods, such as Heuristic Evaluations, SWOT analysis, interviews, survey data analysis, user persona development, journey mapping, and empathy mapping. Supported design and project management process through various software tools including Sketch, Invision, Asana, Outlook, Teams, and Zoom.
Developed innovative life insurance SaaS product by collaborating with cross-departmental team of 15 members, leveraging Agile project management techniques, and utilizing Asana platform.
Crafted engaging visual representations of concepts and product functionalities for DevOps, skillfully utilizing storyboarding, wireframing, and prototyping techniques supported with Sketch and Invision tools.
Established user-friendly design systems characterized by simplicity, cleanliness, and minimalism. Diligently adhered to design principles, ensuring accessibility in line with WCAG standards.
Xavier University of Louisiana, New Orleans, LA, 2014 – 2021
Assistant Professor of Design
Instructed and facilitated dynamic course load, averaging 4 out of 5 studio and seminar courses, spanning various areas, including visual communication, product design, software development, and the history and theory of design. Actively participated in university, college, departmental, and community service initiatives, contributing to positive educational environment. Imparted knowledge by presenting research findings at national and international forums and authored research papers published in academic publications.
Mentored impressive 100+ students, while providing academic guidance to 25 students each semester.
Guided five student research projects through the Center for Undergraduate Research, contributing to educational development and expansion of knowledge in the field.
Demonstrated creativity and leadership by creating six novel courses with emphasis on design, innovation, product development, and robotics.
Recognized as Chair of the Research Committee, leading team consisting of 10 senior and junior faculty members.
Served as the Chair of the Department of Art, overseeing activities of five staff/faculty members and nurturing educational journey of over 100 students in 2016–2017.
Earned recognition and financial support through multiple Andrew W. Mellon and university research grants, allowing for in-depth research in the field of universal design and multilingual typography within the Middle East and North Africa.
Software: Adobe Create Suite, Miro, XULA Flex, Google Suite, Zoom, Brightspace
BDRL LLC, Founder, Brooklyn, NY, New Orleans, LA, Miami, FL, 2012 – 2021
Principal Designer
Delivered comprehensive UX research and design services to SaaS startups and academic institutions, applying waterfall and agile project planning methodologies to ensure project success.
Demonstrated creative flair by contributing branding and visual communication marketing designs tailored to needs of non-profit organizations and small businesses.
Shared expertise with international audiences by presenting research findings and best practices related to UX and design thinking processes.
Software: Adobe Create Suite, Google Suite
Wizely & Virtuhouse, Tel Aviv, Israel & Miami, FL (Remote), 2019 – 2020
Director of UX & UX Researcher
Led and managed UX/UI design projects independently and by coordinating international team to ensure successful project outcomes. Executed extensive competitive and market research to inform design decisions and enhance product usability. Played key role in branding design to establish strong visual identity for the products.
Developed new SaaS CMS product by collaborating closely with cross-functional team consisting of five engineers and two Co-CEOs at Wizely.
Demonstrated strong leadership skills by advising CEO and guiding team of four designers and engineers in creation of Virtuhouse, a real estate platform startup.
Software: Sketch, Invision, Figma, Google Suite, Zoom
Visiting Professor of Visual Communication, Dar Al Hekma University, Jeddah, Kingdom of Saudi Arabia
Adjunct Professor in Web Design, Interactive Media, Graphic Design, & Mass Communication, Art Institute of Pittsburgh, Union County College & Monmouth University, North Long Branch, NJ, & Remote
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Master of Fine Art (MFA) in Design & Technology
San Francisco Art Institute, CA
Post Baccalaureate in Visual Communication
Tufts University, School of the Museum of Fine Art, Boston
Bachelor of Fine Art (BFA) in Fine Arts
Lyme Academy College of Fine Art
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Secret Security Clearance
Designing an Accessible User Experience, Web Accessibility: Visual Design and Colors, Deque University, IAAP CAEC, 2021 Unlocking Information Security, IsraelX 2020
Ethics in AI and Big Data, The Linux Foundation 2019
Digital Humanities Visualizing Data Tableau, Xavier University of Louisiana 2019
InnovNation: Breakthrough Technologies, Hebrew University of Jerusalem 2019
Artificial Intelligence (AI), ColumbiaX 2018
UX & UI Design, AIGA, Boston 2018
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Confucious Institute Travel Grant 2019
Xavier University of Louisiana Center for Undergraduate Research (CUR) Grant 2016, 2017
Andrew W. Mellon Grant 2016
Andrew W. Mellon Travel Grant 2015
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The 9th International Conference on Digital Information & Communication, Technology & its Applications (DICTAP), Beirut, Lebanon, 2019
Global Citizens for Campus, Communities, & Careers, Association of American Colleges & Universities, San Antonio, TX, 2019
International Conference on Typography and Visual Communication (ICTVC) "Discussing priorities developing a field”, Thessaloniki, Greece 2016, Nicosia, Cyprus 2013
The 29th Annual National Conference on Liberal Arts and the Education of Artists, SVA NYC 2015
International Communication Association, San Juan, Puerto Rico, 2015
Popular Culture Association/American Culture Association, New Orleans, LA, 2015
Typoday, Bombay Institute of Technology, Mumbai, India 2015, Pune, India 2014
VISCOM, University of Rhode Island, RI, 2014